Contact Centre
For over 30 years, PERSOLKELLY Malaysia helps recruit, assess, train and retain the most efficient workforce for customer service information centres, technical support hotlines and telemarketing units.
Our comprehensive and innovative approach to contact centre staffing was built upon best-practice tools. And our candidates of high-calibre professionals are always thoroughly screened and qualified in the following positions:
- Customer Service (inbound, outbound or inbound/outbound)
- Sales (inbound, outbound or inbound/outbound)
- Market Research (inbound, outbound or inbound/outbound)
- Collections
- Help Desk
- Quality Assurance
